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How to Enable Same Day Booking?

Guidance on how to adjust the Backhouse settings to allow customers to make same day booking on the online booking page

Robin Leong avatar
Written by Robin Leong
Updated over 3 months ago

If your restaurant would like to allow same-day bookings for customers to make last-minute bookings, please refer to the following steps and images to adjust the settings in the Backhouse:

  1. Log in to the Backhouse webpage

  2. In the left sidebar, select Bookings > Basic Settings

  3. Under Store/Branch Settings, click on the branch you would like to modify. If there is only one branch, click on Untitled

  4. In the Booking Window adjust the start date to from 0 day(s)

  5. After setting it to from 0 day(s), a new option will appear below: Booking window for same-day bookings. Enter the time window you would like to allow customers to make same-day bookings

  6. Once you've completed the settings, be sure to hit Save in the upper right corner of the page

For example, if your restaurant sets the time limit to 120 minutes and the current time is 18:00, customers will be able to make online bookings for the earliest available time after 20:00 on the same day.

*Please Note: The minimum setting of Booking window for same-day bookings is 1 minute, but to avoid overlap between walk-ins and bookings, we generally recommend setting at least 10 minutes

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