inline Apps Limited

Robin Leong

Noel Luo

Jossie Chou

Online Booking

Online Booking Availability Settings and Operations

How to add on note on individual booking?

How to assign/change table?

How to check today's reservation？(in few hours or canceled booking）

Guidance on how to view table availability for different time periods using the iPad "Floor Plan":

How to View Table Availability for Different Time Periods on iPad using "Floor Plan"?

Guidance on how to view the number／groups of reservations for different meal periods using the Calendar on iPad App

How to Check Out Patrons／Groups Capacity on Different Booking Period?

How to set up Booking's Today's Note?

checking reservation's edited time and history

How to review booking's records?

Guidance on how to set up the check-in feature for bookings and queueings through iPad

How to Enable／Disable Check-in Feature?

Basic Booking Operations

How to receive notification email while new booking create or cancel?

How to set up inline app notification setting?

How to set up booking reminders sending time?

Guidance on how to disable the "Notify Patron" option when creating or editing bookings to prevent customers from receiving notifications

How to Disable Notifications Send Out to Patrons When Creating or Editing Booking?

Notification Center and Notification Sending

Guidance on how to use your phone, computer, or other devices to access the inline reservation system and save the webpage as a bookmark.

How to Use inline System via Mobile or Desktop Device?

Guidance on how to check the Notification Center on the web version of inline to view the latest booking and queueing information

How to Check Notification Center via Mobile or Desktop Device?

Guidance on how to Close Online Booking for a Specific Date via the inline Web Version

How to Close Online Booking for a Specific Date via Mobile or Desktop?

Guidance on how to adjust online booking for a specific date using the inline web version

How to Adjust Online Booking for a Specific Date via Mobile or Desktop Device?

Guidance on how to adjust the online booking availability for regular modules via the inline web version

How to Adjust the Online Booking for Regular Modules via Mobile or Desktop Device?

Web Version: Booking and Queuing Management System

Online Booking Page Settings and Customization

Guidance on how to adjust the overall switch for online reservations through the Backhouse.

How to Enable or Disable Online Bookings in Backhouse?

Guidance on how to set up the meal time displayed on the online booking page using the Backhouse

How to Set up the Meal Time Displayed on the Online Booking Page?

Guidance on how to adjust the date range for customer on the online booking page through Backhouse

How to Set up Online Booking Period for Customer?

Guidance on how to adjust the Backhouse settings to allow customers to make same day booking on the online booking page

How to Enable Same Day Booking?

Guidance on how to set up "Number of bookings allowed per phone number to prevent multiple bookings by the same customer

How to Set up Number of Bookings Allowed per Phone Number?

Guidance on how to set up the minimum and maximum number of pax allowed per booking on the online booking page through Backhouse.

How to Set up a Limit of Group Size for Online Booking ?

Guidance on how to set up supported languages for the Webpage through the Backhouse

How to Set up the Supported Display Languages for Customers on the Webpage?

How to add the link to your official website onto booking page?

How to set up restaurant phone number and address?

How to set up cuisine type?

Basic Booking Page Settings

Guidance of how to set up your Online Booking banner

How to set up the Banner of your Online Booking Page

Guidance of how to set up menus for Online Booking via Backhouse.

How to set up menus for Online Booking?

Guidance on how to set up a general online booking menu image for multiple branches under the same Company through the Backhouse webpage.

How to Set up General Menu Image for the Whole Company?

How to add your restaurant logo?

Webpage Cover and Menu Image Management

How to customize your online booking link?

How to hide the option of kids/highchairs from online booking page?

How to hide or set required for Booking note from booking page?

How to hide or set required for Dining purpose from booking page?

How to add/edit purposes and services?

How to hide patron's booking note from booking details page ?

Booking Page Content Customization

Step by step guidance of how to set up booking page announcement

How to set up Booking Page Announcement

Guidance of how to set up Online Booking house rules via Backhouse

How to set House Rules for Online Booking

Guidance of how to change text of Occasion via Backhouse

How to edit the text for Occasions

Guidance on how to change the text in the Booking Note field on the Booking Page through the Backhouse Description

How to Customize the Text for Note Column on Booking Page

Guidance of how to change the wording on Online Booking/Online Order page via Backhouse.

How to change texts shown on your Online Booking/Online Order page?

Guidance on how to adjust the text in the booking house rules popup window on the company page through the Backhouse

How to Set up the House Rules Popup on the Online Booking Company Page?

Guidance on how to modify the text on company level booking and ordering pages through the Backhouse

How to Change Text on the Company Page?

Booking Page Text Adjustments

Report Analysis and Customer Data Management

How to check Booking and Queuing Analysis and booking source?

Guidance on how to check the number of Patron Retention Rate in Backhouse, and explain the definitions of the numbers.

How to Check Out the Patron Retention Rate? And What Do the Numbers Represent?

Guidance of how to filter your exported RSV record.

How to find a specific type of rsv?

How to set up online booking daily report receiving?

Guidance of how to print a daily report from the backhouse

How to print a daily report from backhouse?

Booking and Queuing Statistics and Daily Report Data

How to add on Patron's note?

How to add on customer tag?

Guidance on how to view a customer's booking history and edit their information through their Customer Profile Card on iPad inline App.

How to View a Customer's Visit History and Edit Their Information Through the App's Customer Profile Card?

How to select different group customer at backhouse?

How to select different group customer and download the data at backhouse?

Customer Data Management

Guidance of how to block a customer via both inline App and Backhouse

How to block a customer for Online Booking?

Guidance on how to adjust a customer's online booking permissions through the iPad inline App, and removing them from the blacklist.

How to Remove a Customer from the Online Booking Blacklist?

How to enable Waitlist?

How to create Waitlist?

How to set waitlist as reservation?

How to set up waitlist auto-convert?

Booking Waitlist Management

Guidance of how to set up your Payment Announcement.

How to set up Payment Announcement?

Guidance of how to download Deposit Report via Backhouse.

How to download Deposit Report?

Deposit Function Settings

Find answers and get help from Intercom Support and Community Experts

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